Your information
Privacy Policy
This page explains what information Jade Exterior Services collects when you visit this website or get in touch with us, what we do with it and the choices you have. We've kept it in plain English.
Information you give us
Most of what we know about you is what you choose to tell us. When you call, text or email us, you may share things like:
- Your name, phone number and email address
- The address of the home or property you'd like cleaned
- Details about the work you're interested in, and any photos you send us
- Anything else you include in your message
Information collected automatically
Like most websites, ours keeps basic technical records when someone visits, such as an IP address, the type of browser and device, the pages viewed and the time of the visit. These records help us keep the site running, secure and working well.
The site uses only the cookies it needs to work. We don't run analytics or advertising trackers on it right now, and if that changes, we'll update this page.
How we use it
We use your information to run our business and take care of you as a customer, including to:
- Answer your questions and put together your quote
- Schedule, perform and follow up on the work
- Send estimates and invoices, and keep you posted about your job
- Improve our website and our services
- Keep our records and meet our legal obligations
Calls and text messages
If you call or text us, or give us your mobile number, we'll use it to talk with you about your request and your service. Standard message and data rates from your carrier may apply. If you'd rather we didn't text you, just let us know and we'll stop.
How we share it
We don't sell or rent your personal information. We only share it when we need to, such as:
- With companies that help us run the business, like our website host and email provider, and only so they can do that work for us
- When the law requires it, or to protect the rights and safety of our customers, our team or our business
- If our business is ever sold or reorganized, as part of that transaction
How long we keep it
We keep your information for as long as we need it for the reasons above, which includes keeping a record of the work we've done at your property and our business and tax records.
How we protect it
We take reasonable steps to keep your information safe, and we limit who can see it. No website or system is perfectly secure, though, so we can't promise that information sent over the internet will never be intercepted.
Your choices
You can ask us to show you the personal information we have about you, to correct it or to delete it, and you can ask us to stop contacting you at any time. Just reach out using the contact details below. We may need to keep some records when the law requires it.
Other websites
Our site links to other websites, such as our Facebook and Instagram pages and our reviews on Google. Those sites have their own privacy policies, and we're not responsible for how they handle your information.
Children
This website is meant for adults looking for exterior cleaning services. It isn't directed to children under 13, and we don't knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. When we do, we'll post the new version on this page and change the date at the top.
Contact us
If you have a question about this policy or about your information, email us at jadeexteriorservices
Ready for a Free Quote?
Now that the fine print is out of the way, let's talk about getting your place clean. Estimates are always free.